Dean Brenner

So often in preparing to communicate, we make a fundamental mistake: we enter what my colleagues and I refer to as “the messenger mindset.” What this means is that our entire approach to communication is about the “delivery of information.” When we fall into the messenger mindset trap, we are only thinking about what we want […]

Everyone always wants to talk about leadership. Every organization is obsessed with training its leaders, present and future. And many professionals invest in developing their own leadership skills. Important stuff. But leadership is only a part of the equation for a successful organization. The other part… and in some ways, the more important part… is […]

Everyone needs to know how to sell themselves. Sometimes we are in the midst of a formal job search. Sometimes we are building out our network, and are thinking about the next job. Sometimes we are auditioning for a promotion. Sometimes we are building the necessary relationships to sell more of our products and services. […]

There is a mindset I hear people articulate from time to time… and that mindset is that your presence is primarily created by the way you look and carry yourself. I heard this again recently in a workshop I was teaching, and the participant said that they did not have the wardrobe to create a […]

We spend a lot of our time in workshops, on this blog, and in all our conversations with our clients, discussing the importance of good communication skills. We always talk about the power of listening, of being prepared, of having goals and talking points and plans… all of it matters. When you take a good […]

I was speaking with my good friend Tom not long ago, and he said something to me that really resonated. Tom is a business owner, and the definition of a “straight shooter”. He doesn’t tolerate people who waste his time or who don’t deliver as promised… and he is not afraid to say so. We […]

Author’s Note: I wrote this piece exactly three years ago, on September 11th, 2020, and then reposted it again in September 2021 and 2022. And based on the number of emails and comments I received each time, it was clear that it resonated loudly with many. And everyone who knows me, knows I love meaningful […]

When we are listening to music, and there is a moment of silence in the piece of music, that moment of silence is not an absence of music. No. Rather, the moment of silence is part OF the music. I love this idea. The silence is a conscious choice by the composer. The silence contributes […]

If you are like the vast majority of people we meet in our workshops, then you are struggling with too many meetings, too many messages, too many requests, and too many demands on your time. If you are like the vast majority of people we meet in our workshops, then the boundaries between your home […]

Details matter in business, and in some industries, the details are everything. But the amount of detail we discuss in meetings and presentations, and the way in which we communicate it, is a daily source of frustration in most companies. I hear this every single day… I am drowning in detail… I didn’t need to […]