Winston Churchill once famously said “the most important thing about education is the appetite.”
We teach and coach communication skills all day, every day, here at The Latimer Group. And we see all kinds of people walk into our workshops. We see the willing, the unwilling, the motivated, the unmotivated… and everything in between. Some people embrace training opportunities and want to be there. Some are only there because their boss told them they had to be there, and their body language clearly communicates their negativity.
I’m writing to you today about the ROI of training opportunities. When some training comes your way, the degree to which you embrace the training will directly correlate to the value you get in return. If you embrace it, if you listen, take notes, and are open minded, you will get great value. That is good for you and for your organization.
Instead, if you are close minded about it, if you don’t pay attention, don’t take notes, don’t engage, your ROI will be low, and you will also reduce the value of the experience for the other participants.
I recently had a person in one of our workshops who sat there, notebook closed, leaning back in their chair in a disinterested way, and stared out the window the entire time. This person was clearly communicating to me that they did not want to be there. They got nothing out of it, and the others in the room found the conduct annoying and distracting. I actually had a chat with the person at lunch and gave them the option to leave the workshop. It was that bad.
Anyway… modest point today. If you get an opportunity for self-improvement, be smart about it. Engage, even if you are not psyched about it. Engage, listen, participate, be open minded. You’ll get more out of it, your colleagues will get more out of it, and the executive who invested in you will be excited that you made the most of the opportunity.