End Annoying Conference Calls in 5 Easy Steps
Posted On January 25, 2017 BY Dean Brenner
We’ve all been to THIS conference call… too many times in fact. While Tripp and Tyler absolutely nail the inherent comedy in the ways we conduct conference calls, let’s take the conversation to the next level. How do we run better conference calls? Here are a few simple ideas: 1. Set context and get the […]
Your Job as a Communicator is Changing
Posted On January 18, 2017 BY Dean Brenner
Years ago, before the age of the internet, when you got sick, you went to the doctor, she told you what was wrong, and what to do about it. The doctor had all (or most of) the information, so her job was to distribute that information to you so you could decide how to proceed. […]
Are You “Other People Focused” in Your Communication?
Posted On January 11, 2017 BY Dean Brenner
Have you ever listened to yourself speak to your colleagues or customers? Have you ever just recorded yourself in a standard, nothing-special conversation, and actually listened to what you sound like? Try this. Record yourself in a typical conversation or phone call and listen closely to what you sound like. More specifically, count your pronouns. […]
Mapping Your Communication Progress
Posted On December 12, 2016 BY Dean Brenner
Our work at The Latimer Group is all about helping our clients build strong and powerful communication skills. And to do that effectively, we have to be able to help them assess two things: current strengths and weaknesses, AND a path towards improvement. One without the other just isn’t that helpful. Skill development, in any […]
Speaking Tips: Substance Over Style
Posted On November 8, 2016 BY Dean Brenner
At The Latimer Group, we constantly preach the importance of substance over style. Substance matters. The details matter. Your message matters. Otherwise you are like this guy. Major props to our friend and client Karen for sharing this video with us. Have a great day. At The Latimer Group, our individual Coaching services are highly […]
5 Keys to More Persuasive Communication
Posted On November 7, 2016 BY Dean Brenner
Are you persuasive? When you speak and write, do you have the ability to persuade people to do what you want them to do and to believe what you want them to think? Those with the power to persuade are in demand. People want to be on their teams. People follow their lead. Persuasive people […]
Think of Your Message Like a Meal
Posted On October 17, 2016 BY Dean Brenner
A good meal should be enjoyed, one bite at a time. Take a bite, chew it, swallow it, enjoy it. If you eat it too quickly, it will be over and you will not have had a chance to think about it and appreciate the experience. Slow down! Don’t eat so quickly! And a good chef […]
Anticipate the Objection, and Make the Connection
Posted On October 12, 2016 BY Dean Brenner
I am currently in Paris, France running a series of two-day executive communication skills workshops for one of our top clients. The participants came from all over EMEA (Europe, Middle East, Africa.) In today’s workshop, we had executives from France, UK, Morocco, Italy, Portugal and Egypt. It was an outstanding group, and a thoroughly enjoyable day. In […]
Is Practice Part of Your Communication Routine?
Posted On October 11, 2016 BY Dean Brenner
It is early on a Tuesday morning, and I am up early preparing for a couple of weeks of Executive Communication Skills workshops with our largest client. The participants will come from all over Europe, and the Middle East. I have advocated many times in the past that we all should “know our audience.” And […]
The Secret to Finding Your Executive Voice
Posted On October 6, 2016 BY Dean Brenner
We recently finished an intensive workshop with one of our top clients. The topic was Executive Communication Skills, and the goal was to coach a small group of about 10 rising executive stars in the art of persuasive, executive-level communication skills. We covered a lot of ground over the two days, but one topic worth […]