4 Key Strategies for Persuasion
Posted On February 19, 2015 BY Dean Brenner
A quick post from the road today, about a pretty hot topic here at The Latimer Group: Persuasion. We write and talk about it all the time, and I think about it a lot, too (especially during down time when I’m traveling, like now). Consider the strategies you may need and use to persuade someone […]
The Balance of Needs
Posted On February 16, 2015 BY Dean Brenner
As a small business owner, I am constantly thinking about the various needs that I, and my teammates, should always be thinking about. What needs am I referring to? Whose needs? I am constantly thinking of three sets of need: 1. Our clients’ needs. We are a service provider, and we preach “knowing your audience” […]
To Communicate Well, You Must First Communicate
Posted On January 21, 2015 BY Dean Brenner
Last week I spent some time speaking with someone I occasionally coach. Last week’s problem was that he and a close colleague were in a tough spot, not communicating well. Apparently, the colleague was doing some things that were intensely frustrating for my client. The details are not important to the story, but there was […]
Just Be Nice
Posted On January 15, 2015 BY Dean Brenner
I recently spent some time conducting training workshops with one of our best clients. It was a week away from home, which is always a hard thing. I hate being away from home, but I also love my work, and this is a great client. So, yes, it can be conflicting when the work you […]
An Important Communication Lesson from 2014
Posted On January 9, 2015 BY Dean Brenner
Over the holiday, I was reviewing my client notes from throughout 2014. Last year we worked with client companies in a range of industries, including financial services and banking, insurance, mining, oil and gas, aerospace, commercial construction, and several other forms of heavy industry. And we worked with executives and professionals from North and South […]
The Global Need for Respect
Posted On November 17, 2014 BY Dean Brenner
During the past year of client work, we’ve spent time with professionals from over 25 different countries… busy, ambitious, successful, intelligent professionals. They worked in finance, engineering, marketing, communications, procurement, and all sorts of leadership and management positions. Our client base is certainly a diverse group! And any time we have an intense period of […]
The Death of Spin Communication
Posted On November 10, 2014 BY Dean Brenner
The recent election cycle in the United States has made one thing very clear to me… that we have now reached a critical breaking point in our tolerance for “spin” communication. What is “spin” you ask? Anyone who lives in the USA knows exactly what it is, because that is all we hear anymore in […]
Do You Have “Situational Awareness” in Business?
Posted On October 27, 2014 BY Dean Brenner
It is a little after 4am on a cold and dark October morning in New England… jet lag. I’m home for a few days after a great week of client work in Paris. And in a few days, it’s Singapore, Brisbane, Melbourne and Perth. During stretches like these, where we have several busy months, and […]
How to Practice the MOST Human Thing
Posted On October 13, 2014 BY Dean Brenner
Note: This piece was originally published on September 23, 2014 at business and leadership blog Switch and Shift. It’s a great resource for leadership topics and discussion about how we can improve the human side of how we do business. Be sure to check out some of the posts and articles from the other contributors there. […]
Global Communication and the 3 Things Every Audience Needs
Posted On October 9, 2014 BY Dean Brenner
In the coming weeks, we’ll be doing some work with clients on three continents, and executives from 15 different countries. In planning business travel of this scale, it always gets me thinking about how we communicate in that global environment, and how we have to adapt what we do to an audience that may not have […]