Year-End Thoughts from The Latimer Group
Posted On December 16, 2014 BY Dean Brenner
We’ve been reflecting a lot lately here at The Latimer Group… not only on 2014, but also on the last 8-10 years. The business environment has changed dramatically: more demands on our time, more access to information, more channels to communicate than ever, social media, lean organizations, a cacophony of opinion on everything… the world […]
The Death of Spin Communication
Posted On November 10, 2014 BY Dean Brenner
The recent election cycle in the United States has made one thing very clear to me… that we have now reached a critical breaking point in our tolerance for “spin” communication. What is “spin” you ask? Anyone who lives in the USA knows exactly what it is, because that is all we hear anymore in […]
Do You Have “Situational Awareness” in Business?
Posted On October 27, 2014 BY Dean Brenner
It is a little after 4am on a cold and dark October morning in New England… jet lag. I’m home for a few days after a great week of client work in Paris. And in a few days, it’s Singapore, Brisbane, Melbourne and Perth. During stretches like these, where we have several busy months, and […]
Global Communication and the 3 Things Every Audience Needs
Posted On October 9, 2014 BY Dean Brenner
In the coming weeks, we’ll be doing some work with clients on three continents, and executives from 15 different countries. In planning business travel of this scale, it always gets me thinking about how we communicate in that global environment, and how we have to adapt what we do to an audience that may not have […]
The Recipe for Great Communication Is Never Complete
Posted On September 15, 2014 BY Dean Brenner
We spend a lot of time with our clients talking about ways to create outstanding business communication. And all great business communication has five common characteristics, or ingredients: clarity, brevity, context, impact and value. Every single time we communicate in the work place, we need to be thinking about all five of these things. We […]
What’s Your Default Setting for Detail?
Posted On September 9, 2014 BY Dean Brenner
In nearly every one of our communication workshops, we spend significant time discussing the role of detail in 21st century communication. Does detail matter? Of course it does. How much detail is necessary? That depends on many things: who your audience is, how familiar they are with the topic, how senior they are, how mission […]
Choosing the Correct Tone When You Speak
Posted On August 4, 2014 BY Dean Brenner
Sometimes it is hard to know the right way to say or write something. Sometimes it is hard to know the correct tone to take. How should I speak to these people? How formal or informal should it be? The answers depend on lots of things: the nature and seriousness of the topic; the level […]
The War on Detail
Posted On May 19, 2014 BY Dean Brenner
Details matter in business, and in some industries, the details are everything. But the amount of detail we discuss in meetings and presentations, and the way in which we communicate it, is a daily source of frustration in most companies. Ask yourself this question: “What percentage of meetings that you sit in take your time […]
5 Things You’ll Never Regret About Your Business Communication
Posted On May 6, 2014 BY Dean Brenner
We’ve done a couple posts recently about some things you’ll never hear anyone say in the workplace. You can read those posts here and here. But our point in today’s post is that as you go about your communication in the workplace, be it with colleagues, clients, or teammates, there are a few things that […]
What Kind of Teammate are You?
Posted On May 1, 2014 BY Dean Brenner
One of the themes that comes up in all of our leadership communication workshops is the concept of “how to be a good teammate.” People always seem interested in the steps towards being a better leader and a better teammate. First do this… then do this… then do this… People like specific steps, and information […]