Small Business

We are living in a very noisy world, the kind of world where good communication skills are an essential requirement for success… for you as an individual, AND for your organization. We all need to be able to communicate effectively, to a variety of stakeholders, if we want to be heard, and be successful. When […]

We spend a lot of time here coaching people on how to communicate in order to get the outcomes they want. And in some cases, the outcome is a sale of a product or a service. But in many cases, the outcome is the “sale” of an idea or a plan. The vast majority of persuasion […]

Long time readers of this blog know that I am a regular (but not constant) amateur poker player. I have a regular game with a group of friends, and our low-stakes game will range from one table of 6-8 players, to occasionally multiple tables with 15-30 players. It is primarily about having good fun with […]

Does your organization accurately communicate your message and your brand to the street? Does your entire organization communicate a consistent message out to your customers, vendors, partners or shareholders? Are you sure? The larger your organization is, the more common it is to have communication gaps. Simple fact. And therefore, the larger your organization is, […]

We spend a lot of time here coaching people on how to communicate in order to get the outcomes they want. And in some cases, the outcome is a sale of a product or a service. But in many cases, the outcome is the “sale” of an idea or a plan. The vast majority of persuasion […]

Every day is a good day to express some gratitude. But the Thanksgiving season here in the United States seems like an especially good time to pause, reflect, and say “thanks” to those around us. My colleagues and I are putting the finishing touches on another very busy stretch of client time, and will spend […]

It is a very early August morning here. The sun is just rising in the east, and the only sounds are the tapping of my keyboard, and the drip of the coffee machine. My head is completely clear, and my heart is completely full. And so, I want to talk to you today about the […]

It has become a complete cliché to talk about how fast things move in the world today. But let’s lean into the cliché for a moment, and then talk about how we react to it. How fast is the world moving? Let us count the ways. We can measure it any way you want. There […]

[Author’s Context: It is Thanksgiving week here in the United States, which means, hopefully, many of us are taking a moment to pause and be grateful for the things we have. It is also 4:15am here in Connecticut, the feelings are flowing out of me, and I can’t sleep… which means I am writing in […]

One of the greatest struggles that every organization goes through is the battle against institutional memory loss. The loss is gradual. It begins before you are even aware that it has begun. And if left unchecked, the loss will gain momentum, and usually ends with a terrible fall, at great cost. History gets repeated. Mistakes […]