Skip to main content


Category: Small Business

The Community of Creatures in My Backyard

Regular readers of this blog know that I am an avid gardener, a weekend activity that has taken on a more prominent role for me in recent years. Prior to my early 40s, I wanted nothing to do with gardening… it was too closely associated with “weeding,” a weekend assignment from my youth that left […]

Read more  

Business Game Theory, Straight from the Poker Table

Long time readers of this blog know that I am a regular (but not constant) amateur poker player. I have a regular game with a group of friends, and our low-stakes game will range from one table of 6-8 players, to occasionally multiple tables with 12-20 players. And once per year, on the first Saturday […]

Read more  

Simple Advice: Bring Positivity, Every Day

Keeping your energy level up all the time is hard. We all get tired. We all get frustrated. We all get sick of our work/colleagues/friends/family/selves. And when we are sick of any of these things, and our energy level drops, so too our productivity suffers. One of the best quotes I have ever heard (well… […]

Read more  

The Importance of Staying in Touch

We had a great interaction this week, a story worth sharing. We heard from a guy who had been in one of our workshops in 2010, back when he was with one of our biggest client companies. He left that company in 2011, which is probably the last time we had any contact with him […]

Read more  

The Customer is NOT Always Right

Sometimes certain phrases get repeated so often, they become more than cliche. They become indisputable fact. But that doesn’t mean such statements are always correct. Like many cliches, “the customer is always right” has a great deal of truth to it. The customer knows what they want or need, and the customer is entitled to […]

Read more  

How to Be Productive in an All-Access World

I recently got a great email from a client named Colin. We’ve done extensive work with his company over the last five years, and Colin will occasionally reach out and give me a great idea for a blog post or a podcast. Colin listed for me the ways that his colleagues can reach him: work email (which he […]

Read more  

Universal Communication Truths

Any good coach will always do their best to understand the unique circumstances of the person they are coaching. No two people are the same, and therefore, no two coaching assignments are the same. You have to meet the person you are attempting to coach “where they are,” because a good coaching relationship is exactly […]

Read more  

The Power of the Extended Hand

It is very early here. The sun is just rising in the east, and the only sounds are the tapping of my keyboard, and the drip of the coffee machine. My head is completely clear, and my heart is completely full. And so, I want to talk to you today about the power and possibility […]

Read more  

Vacation Has Never Been More Important

When I first started The Latimer Group, nearly twenty years ago, I worked from home full time. The company was a “group” in name only, and it was just me for several years. An office wasn’t necessary… or affordable. But as we grew, an office became an imperative, and it has now been nearly thirteen […]

Read more