Listening

Writer’s Note: This piece was originally posted on our blog in November 2019, and was originally written for Forbes.com. And even though many organizations, are still operating primarily remotely, we believe that the behaviors in this piece are universal in their importance. So, don’t get hung up on the idea that we aren’t in the […]

The further I get into my career, the more I realize how much success is dependent on having strong, objective, trusted voices in your life to point you in the correct direction. On a certain level, I have always known this was a good thing. But the further I go, and the more I evolve, […]

Simon Sinek is a favorite around here. We’ve written about him specifically in the past, and there’s a huge overlap in many of the themes we teach… This is a great addendum to some of the posts we’ve written in the past on listening, understanding, and seeing the other side. Simon’s advice, Be the last to speak. Take […]

Good communication requires a lot of things… listening, planning and preparing, and practice are definitely on the list, among other things. But one of the deceptively important elements of being a good communicator is about “picking the correct moment” carefully. Certain types of messages can be delivered at almost any time. Telling someone something good, […]

This has been a fascinating, exciting, frustrating and scary week in the United States. Which of those emotions are strongest in you probably depends on, like so many other things in our country right now, your political leanings. This week has been all of those things for me, and more… a really emotional and complicated […]

We have been doing some poking around our blog archive lately, and have come across some older posts that were really popular… and that still resonate. And this one is one of our most popular posts ever. We think the point is just as true today as when we first posted it six years ago. […]

I have been going through our blog archive quite a bit lately. We have been writing in this blog for nearly 15 years, so there is a lot of old content to review. Today, I share one with you that I wrote and posted in August 2009. We are resharing it today because unprepared, one-size-fits-all […]

That little voice inside your head, the one that tells you aren’t good enough… do you know that voice? Do you ever hear that voice telling you to question your own value or qualifications? Do you ever hear that voice whispering sour questions to you? I hear that voice, and I am sure most of […]

The world is a constantly evolving place made up of constantly evolving people with constantly evolving expectations. What does that translate into? A world where your skills need to be constantly evolving (obviously). But as obvious as the point sounds, that is a really hard thing for most people to achieve. Agility is a good […]

One of the primary goals of this blog is to share our team’s ideas on communication skills, and highlight all of the ways that great communication helps you in the workplace. Great communication contributes to stronger leadership, collaboration, customer service, client retention, brand building, sales success, employee retention… a long list of important business success […]