Email Communcation

Have you ever written or sent something to a colleague, client or partner, perhaps something important, that you worked hard on, and really looked forward to the ensuing discussion? You really wanted to hear their thoughts or you needed an answer? And then been surprised when no prompt response came? And nothing… still nothing… no […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. With the rise in videoconferencing and collaborative channels such as Slack and Teams, the role of email in our daily work has changed. For some of us, email is taking more of a back seat, as our internal communication finds new life […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. In some parts of our lives, we love having rules to follow because they make it easier to make decisions, and they take away the guesswork. In others, we feel constrained by rules and resentful of their imposition. Whether we like it […]

This post was written by Hannah Morris, Facilitator and Coach at The Latimer Group. When I want to improve at something, I study other people who do it well. I watch elite runners and examine their form. I read writers who inspire me and examine how they build a story with prose. One of my […]

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. In Part 1 of this series, we equated the importance of active reading to the importance of active listening in our communication skillset. When we are taking in someone else’s communication – whether written or verbal, we not only have an […]

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group. How do you feel when someone’s email reply answers only one of the multiple questions you’ve asked? Or asks a question about something you have already addressed? Or when your message with critical information is never even acknowledged? Many of us […]

This post was written by Hannah Morris, Director of Assessment & Advancement at The Latimer Group.   There are many ways to complete that sentence. I am always curious to see people’s first reactions to the prompt; it often depends on their role, and the day they’ve had. The reality is that email is frustrating, helpful, necessary, overwhelming, […]

We had a great interaction this week, a story worth sharing. We heard from a guy who had been in one of our workshops in 2010, back when he was with one of our biggest client companies. He left that company in 2011, which is probably the last time we had any contact with him […]

I recently got a great email from a client named Colin. We’ve done extensive work with his company over the last five years, and Colin will occasionally reach out and give me a great idea for a blog post or a podcast. Colin listed for me the ways that his colleagues can reach him: work email (which he […]

Have you ever written or sent something to a colleague, client or partner, perhaps something important, that you worked hard on, and really looked forward to the ensuing discussion? You really wanted to hear their thoughts or you needed an answer? And then been surprised when no prompt response came? And nothing… still nothing… no […]