Dean Brenner

Many people want to be known as great speakers. Many people want to be known as the person who can make the point in a clear and compelling way. And yet many work on this skill by focusing initially on the wrong things. Speaking well and sharing information is, first and foremost, about knowing how […]

Good morning, friends! It’s a noisy world out there, with lots and lots of things competing for everyone’s attention. And in this kind of a world, it is harder than ever for our message to cut above and through the noise, so that we can be heard. We all need to be heard. We all […]

I recently had a conversation with a person I am coaching, and he recounted a story to me. He recently had led a really hard meeting with colleagues, where he made a presentation on a challenging, divisive topic. He was trying to build alignment within the business unit on how to handle a significant business […]

(Author’s Note: I was scrolling through our blog archive over coffee in the early morning hours yesterday, when I came across this post from several years ago. The story is a simple one, and pretty self-explanatory. But as I always say to my clients, colleagues and friends, the simplest stories often have the most powerful […]

In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that our model applies to all forms of workplace communication: meetings, conference calls, presentations, email exchanges, etc. As I […]

“That’s not what I said…”“That’s not what I meant…” “You’re not hearing me…” You’ve probably said at least one of those three things at some point in communicating with your colleagues. At first pass, they may seem like simple objections, simple statements to help steer someone to the point you’re trying to make. But if […]

I had a powerful discussion yesterday with a room full of people from one of our client companies. We were talking about their new service area, and how to position it. Their company is in a highly competitive industry where differentiation is hard, and where price is highly scrutinized.  The fear in the room is […]

Here’s a great goal for you in your next meeting or presentation. Make it your mission in life to make it easy for people to remember what you say. Have you ever had the experience where a presenter just walked into the room, and from the moment he or she opened their mouth, you were captivated? […]

Hello friends! We are continuing our latest blog tradition of fielding your questions about effective communication. You can send us the questions any way you want… via phone, email or the “Dear Latimer” box on the right side of most pages on our site. When we get a question we will always answer directly back […]

Think about what makes you feel engaged, productive and motivated at work. Is it feeling like a cog in a machine? Is it the feeling that you have no meaningful understanding of the people leading you? Is it feeling alone and isolated? Of course not! Healthy, happy workplaces foster connection: Humans fundamentally want to feel that they […]