Communication

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you thinking about when communicating with the person you are in conflict with? Are you thinking about winning the discussion, regardless of what comes later? Are […]

Hello friends! We are continuing our latest blog tradition of fielding your questions about effective communication. You can send us the questions any way you want… via phone, email or the “Dear Latimer” box on the right side of most pages on our site. When we get a question we will always answer directly back […]

Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says “like,” or “you know?” Hard to listen to that after a while, isn’t it? How about the person who qualifies everything they say […]

Think about the best leader you’ve ever seen. What made her/him compelling? Many of us would say, “They just had ‘it.’ Their charisma was off the charts.” It may be hard to believe, but “it” — that combination of confidence, authority and personality that makes an executive engaging and inspiring — isn’t necessarily an inherent […]

Clients of The Latimer Group have heard me say, many times, that the hardest thing for any organizational leader to do is to change the way his or her people actually behave. If you want to reinvent your organization, you can add or subtract business units, product lines, services, locations, etc, etc, etc. You can […]

(Author’s Note: It’s that time of year again… wedding season! And many weddings are once again happening live and in-person… what a gift! This also means lots of people are getting ready to give wedding toasts, a muscle we may not have stretched in a while for all the obvious pandemic-related reasons. So I decided this […]

“Music is the space between the notes.” ~Claude DeBussy In many workshops, we see two parallel fears come up over and over. People fear silence when they’re speaking. Silence makes them uncomfortable. Therefore, they often fill the silence with more sound — extra words and non-words (we call them “verbal pauses’). And at the same time, people fear […]

Hello friends! We are continuing our latest blog tradition of fielding your questions about effective communication. You can send us the questions any way you want… via phone, email or the “Dear Latimer” box on the right side of most pages on our site. When we get a question we will always answer directly back […]

I love to use metaphors when I teach. And this is one of my favorites. The best photographers carry around a camera bag, and in that camera bag they carry many different kind of lenses. Different situations call for use of a different lens: lighting, background, desired shot, timing and other variables can drive the […]

We spend a lot of our time in workshops, on this blog, and in all our conversations with our clients, discussing the importance of good communication skills. We always talk about the power of listening, of being prepared, of having goals and talking points and plans… all of it matters. When you take a good […]