Coaching

(Author’s Note: For those who have been following along with this blog for a while, you know that your authors, especially this one, are not afraid to share elements of our non-work life here. For those who are new to this blog, don’t let the personal nature of today’s topic scare you away. This is […]

So often in preparing to communicate, we make a fundamental mistake: we enter what my colleagues and I refer to as “the messenger mindset.” What this means is that our entire approach to communication is about the “delivery of information.” Rather than communicating based on goals and desired outcomes, we set out to inform, to update, […]

One of the primary goals of this blog is to share our team’s ideas on communication skills, and highlight all of the ways that great communication helps you in the workplace. Great communication contributes to stronger leadership, collaboration, customer service, client retention, brand building, sales success, employee retention… a long list of important business success […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish your questions and our answers on our blog. Our goal here is to give you some quick support […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish a series of questions and our answers on our blog. Our goal here is to give you some […]

There are a few scenarios that show up frequently in our workshops. And one of the most common is a request from a participant to help them sell their idea/initiative/recommendation. Nearly every day, we work with people who have looked at the problem, done the research, and believe they have the correct solution or idea […]

In our coaching and training, we end up discussing the interview process all the time. Many of our clients interview regularly for promotions within their company. And almost all of our clients have to conduct interviews with others, for positions they are trying to fill on their own teams. Part of our coaching process is to ask […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish a series of questions and our answers on our blog. Our goal here is to give you some […]

I have been teaching and coaching communication skills for a long time… twenty years in fact. Which is a strength, in many ways. I have a large reservoir of experiences and stories, and have seen a lot. But doing anything for a long period of time can also be a weakness. Your experience can become […]

Hello friends! We recently added a new element to our website, where you can submit your communication questions directly to us. We will collect the questions, and either answer directly back to you, or when appropriate, publish a series of questions and our answers on our blog. Our goal here is to give you some […]