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Originally published with the Forbes Coaches Council January 29, 2018. Not long ago, I made a decision about a key benefits program for my company. I was excited about it; I felt like I was making a good call for the whole team. That Friday afternoon, pumped up, I sent out a Slack message to everyone announcing […]

Don’t worry… this post is not an endorsement of any political figure, party or position. But I am shamelessly grabbing a well-known, and highly divisive, political slogan to make a point about the United States, and the state of our culture. As a country, we talk all the time about how to make our country […]

My colleagues and I write all the time about the characteristics and keys to great communication. Many of them are obvious… preparation and practice are near the top of any list. But there is another component to great communication, that often goes unnoticed in our fast-paced, back-to-back-to-back meeting world. Time management, and creating a short […]

This post was written by Brett Slater, Chief Social Media Officer at The Latimer Group I admit, I only watched the first 20 minutes of President Trump’s State of the Union address last night, but something struck me as I watched. On any given panning shot of the crowd, attendees in the chamber – particularly […]

“Wow, that meeting was great. I wish it was a lot longer.” “When she explains things everything seems more complicated. It’s great.” “He never gets to the point. I love listening to him.” “It’s always hard to understand his main message, which is why I love his presentations.” “Her slide decks look like a passage […]

The short answer is, “Yes, absolutely.” The slightly longer answer is, “Yes, but you have to work hard at it.” We recently had an individual at a client company participate in one of our presentation skills workshops. When I saw his name on the roster the week before the class, I recognized it immediately. I […]

When we coach our clients on improving their persuasive communication skills, we don’t look at it as a matter of being “good” or “bad” at communicating. Obviously, not everyone communicates at the same level. For some, it comes very easily and naturally. For others, not so much. And for others, becoming more persuasive may be […]

If you can persuade others to think or act in a certain way, influence their decisions and behaviors, and build consensus among your colleagues, you have competitive advantage. Period. Full stop. In the 21st century business world, (where information is more available, attention spans have plummeted, organizations are leaner, and everyone is less loyal and […]

“Music is the space between the notes.” ~Claude DeBussy In many workshops, we see two parallel fears come up over and over. People fear silence when they’re speaking. Silence makes them uncomfortable. Therefore, they often fill the silence with more sound — extra words and non-words (we call them “verbal pauses’). And at the same […]

Originally published with the Forbes Coaches Council November 22, 2017. When we think about how to become better communicators, we often think about the tools we use: our data, our PowerPoint deck, our posture and poise. And these are crucial. But the real keys to sustained, long-term improvement and success as a communicator might surprise you, in […]