Deeper Listening
Posted On October 3, 2024 BY Dean Brenner
I spend a lot more time thinking about listening now than I used to. Why? I am not really sure. It could be my advancing age. It could be parenthood. It could be experience in my job. It could be the influence of some of the people in my life. Probably, it is a little bit of […]
Do You Have a Good Poker Face?
Posted On October 1, 2024 BY Dean Brenner
I was recently leading a workshop, when a participant named Paul started talking about the card game poker. We were discussing body language and presence, and Paul equated the conversation to having a good “poker face” while playing cards. In other words, he was talking about maintaining a consistent presence when speaking, no matter what we might […]
How to be Heard in a Noisy World: FATHOM Issue #8
Posted On September 26, 2024 BY Dean Brenner and Kendra Raguckas
The world is noisy and getting noisier by the day. The amount of information available — through email, texts, chats, video calls, meetings, online media, and more — can be overwhelming, disorienting, and is almost always distracting. Good information becomes difficult to separate from bad. And in a business context, all this noise makes it harder to be heard causing good ideas to be ignored, important decisions to be delayed, and decreasing employee morale. Companies that want to compete and thrive need to find strategies to diminish the distraction.
Managing the Ego in the Workplace
Posted On September 24, 2024 BY Dean Brenner
My wife Emily and I have recently been going through some old files in our basement, clearing some stuff out and making some much-needed room in an already-crowded basement. And whenever one starts opening boxes from long ago, two things always seem to happen. You find some stuff, and wonder “why did I ever keep that?” And […]
See the Whole Board
Posted On September 16, 2024 BY Dean Brenner
Communication (or rather great communication) is not a series of memorized steps, standard moves, or a list of tips and tricks (oh how I hate that phrase…) No. Great communication is really about questions and choices. It is about understanding what is really going on in a given moment, seeing the situation clearly, and then deciding […]
On Leadership, Parenting and The Importance of Principles
Posted On September 10, 2024 BY Dean Brenner
My wife and I were recently organizing a box of keepsakes we have been collecting over the last few years: birth announcements, report cards, art class masterpieces… you get the idea. And in that box, we found a note we had written to ourselves, where we had laid out our intended “principles of parenting.” We […]
Your Garden is Never Complete… Neither is Your Team
Posted On August 27, 2024 BY Dean Brenner
I love to garden. And I love being part of a team. So let’s connect those two topics today. Every skilled gardener knows that building a healthy and successful garden requires planning, effort and maintenance. You need to understand the environment for your would-be garden… sun, soil and water are the big variables. You need […]
How to Recognize and Manage “Listening Bias”
Posted On August 22, 2024 BY Dean Brenner
We post frequently on this blog about listening skills. Listening is of critical importance to your ability to persuade, sell, lead, follow… everything in the work place. But here is an important question for you to think about. How well do you listen to people you don’t like? We all come in contact with people […]
Are You Ready and Able to Translate?
Posted On August 13, 2024 BY Dean Brenner
Checking in from vacation with my family… Our son had a friend with us for a few days. And amidst all of the typical summertime outdoor activities, they asked for (and received) permission for some daily screen time. The two boys are both avid fans of Minecraft, a digital world I know precious little about. […]
Sand Castles and Power Dynamics
Posted On August 6, 2024 BY Dean Brenner
Greetings from vacation with my family! I was thinking about power dynamics yesterday, as I watched my fourteen year old son and my nine year old daughter interact while building a sand castle on the beach. They get along great, but on some days it is an uneasy alliance. They are 5.5 years apart in […]