How to Recognize and Manage “Listening Bias”
Posted On August 22, 2024 BY Dean Brenner
We post frequently on this blog about listening skills. Listening is of critical importance to your ability to persuade, sell, lead, follow… everything in the work place. But here is an important question for you to think about. How well do you listen to people you don’t like? We all come in contact with people […]
Are You Ready and Able to Translate?
Posted On August 13, 2024 BY Dean Brenner
Checking in from vacation with my family… Our son had a friend with us for a few days. And amidst all of the typical summertime outdoor activities, they asked for (and received) permission for some daily screen time. The two boys are both avid fans of Minecraft, a digital world I know precious little about. […]
Sand Castles and Power Dynamics
Posted On August 6, 2024 BY Dean Brenner
Greetings from vacation with my family! I was thinking about power dynamics yesterday, as I watched my fourteen year old son and my nine year old daughter interact while building a sand castle on the beach. They get along great, but on some days it is an uneasy alliance. They are 5.5 years apart in […]
Emotion is Your Friend
Posted On July 30, 2024 BY Dean Brenner
We spend all of our time here at The Latimer Group coaching and training people to get to the point, and to use their communication to drive good outcomes. In other words, we are teaching people to be persuasive all the time. And there are lots of things that contribute to being a persuasive communicator. […]
Persuasion is Not Always Possible
Posted On July 23, 2024 BY Dean Brenner
We preach preparation and audience understanding, all day, every day here at The Latimer Group. One of our foundational beliefs is that the more you understand about what your audience cares about, wants, needs, is motivated by, the easier it will be for you to build connection, anticipate roadblocks, and build message plans that are […]
The Recipe for Great Business Communication
Posted On July 16, 2024 BY Dean Brenner
Hey Friends, In the modern business world, there are really five ingredients that have to be present all the time for great communication to be possible. Depending upon who you’re “cooking” for, depending on what audiences you’re preparing for, you’re going to make choices of which of those ingredients needs to be most dominant. So, […]
Bridging the Gap Between Intent and Impact
Posted On July 9, 2024 BY Dean Brenner
Here is a common scenario that I have watched and experienced many times: the words that were spoken/written by someone were received in way that was different from the intended impact. The message that was received or the feeling that was created was not at all what the speaker/writer was trying to send or create. […]
Become a More Confident Public Speaker
Posted On June 25, 2024 BY Dean Brenner
The single most frequently asked question I hear regarding public speaking is this… “Dean, how can I be more confident as a speaker?” I’ve been in this line of work for more than twenty years, and every year, I hear that question more than any other. And throughout my time leading The Latimer Group, my answer has remained […]
Persuasion Tips: Be Prepared to Argue BOTH Sides of a Topic
Posted On June 20, 2024 BY Dean Brenner
We think and talk about persuasion a lot over here at The Latimer Group. We believe that the ability to use your words to create good outcomes is a critical skill in our world today… this has probably always been true, but perhaps never MORE true than it is today. In a world where communication and information […]
Assess Your “Degree of Difficulty”
Posted On June 18, 2024 BY Dean Brenner
There are lots of ways to think about persuasion. And our team always advocates an approach that is based on preparation and a thorough understanding of the audience. But there’s one fundamental and additional element that can never be forgotten. In addition to a thorough understanding of your audience, you also need a thorough understanding […]