Communication Is NOT a “Soft Skill”
Posted On November 19, 2024 BY Dean Brenner
(We recently had a conversation with a good friend of The Latimer Group, who said something really powerful to us. Our friend shared that her firm no longer calls communication a “soft skill.” Instead, they refer to communication as a “power skill.” We LOVE that, and it caused me to write this post, which has […]
The Career Impact of Powerful Communication
Posted On November 12, 2024 BY Dean Brenner
Here is a story I have witnessed countless times in my career… Think about a young, aspiring leader, with great ideas, all the best intentions, and enough energy to power up a city block. This young leader wants to do well, wants to help the company, and brings great ideas to the table. But that […]
How Quickly Should You Get to the Point? It Depends!
Posted On November 6, 2024 BY Dean Brenner
My colleagues and I always talk about the importance of getting to the point quickly. So don’t worry… I am not about to contradict twenty years of Latimer teaching. But my colleagues and I also believe in the importance of audience and situational awareness, and that we should always try to avoid a one-size-fits-all approach. […]
“Pre-Persuasion” Makes Everything Else Easier
Posted On November 5, 2024 BY Dean Brenner
Do you find persuasion easy? For most of us, the answer probably is some version of “sometimes.” It’s a broad question, with lots of variables: what you are “asking” for, the environment and situation, the person being asked, and several other variables can all play a part in how easily the persuasion happens… or if it […]
Manage Expectations; Maintain Credibility
Posted On October 28, 2024 BY Dean Brenner
I was speaking with a good friend recently. He’s a business owner, and the definition of a straight shooter. He doesn’t tolerate people who waste his time or who don’t deliver as promised. He shared a story of a contractor he was working with who never, ever seemed to be able to meet a deadline. And his […]
The Four Skills of Great Communication
Posted On October 21, 2024 BY Dean Brenner
Great and powerful communication is not a single skill set. No, in fact great and powerful communication is actually four skills. And like any other elite artist or athlete, great performances are built first by breaking the overall skill into subskills. When we break things down into smaller parts, it is easier to build a […]
The Key to Building True Credibility
Posted On October 17, 2024 BY Dean Brenner
Let’s talk about building credibility… real credibility. Not the short term version of credibility that comes from a referral or a common friendship or the personal courtesy of someone giving you a chance. No… let’s talk about the long-term credibility that is built by you, your actions and your performance. Real credibility is created in […]
Experience vs. Curiosity
Posted On October 15, 2024 BY Dean Brenner
Many of us in our professional lives will get to a point where we have a lot of experience. We have done the job for a while, we know the products, we know the stakeholders, we know what our clients or customers want or don’t want. Experience matters, a lot. And when we accumulate significant […]
What’s the Source of Your Credibility (or Lack Thereof)?
Posted On October 10, 2024 BY Dean Brenner
One of the things that consistently comes up in conversation during coaching and training is the moving target of credibility. How to get it… what to do if you don’t have it… and how much of it is needed. And just like any other “power source” it helps to first understand the sources of credibility, […]
Solving for Time
Posted On October 8, 2024 BY Dean Brenner
My colleagues and I are always making the case for stronger communication skills. And if we are going to make that case, then we also have to make the case for better preparation. And if we are going to make that case, then we also need to create some time in our work lives to […]