Tag Archives: listening

Video: To Persuade, Be More Than a Messenger

Throughout our business lives, our communication is peppered with information, updates, and messages, many of which it’s up to us to deliver. But to truly persuade, we must build consensus around our plan or idea. And to do that, we must do more than give an update, or deliver a message. We must prepare our message, know our audience, and get into a space where we’re focused on what’s important to them.

In the video below from a recent client conference, our Director of Learning Amy Fenollosa talks about the magic that comes when you communicate with the mindset of being MORE than a messenger:

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To Be a Better Presenter, Prepare for Floods (or Anything!)

This post was written by Amy Fenollosa, Director of Learning at The Latimer Group Last week, we narrowly escaped a technological catastrophe… We had a total flood in our office. Gallons of water rained down from the ceiling directly above the desk in our webinar presentation space. We’d only been in our new office space… Continue Reading

The Words We Use Matter. Choose Them Carefully.

The recent controversy over Bill Maher’s use of a racial epithet was yet another example of the power of language. Words have meaning, both good and bad. Words have power, both good and bad. Words make us feel things, both good and bad. This post is not about Bill Maher, the politics of language or… Continue Reading

Always Be Ready to Argue the Other Side

We think and talk about persuasion a lot over here at The Latimer Group. We believe that the ability to use your words to create good outcomes is a critical skill in our world today… this has probably always been true, but perhaps never MORE true than it is today. In a world where communication… Continue Reading

6 of the Most Common Interview Mistakes

In our coaching and training, we end up discussing the interview process all the time. Many of our clients interview regularly for promotions within their company. And almost all of our clients have to conduct interviews with others, for positions they are trying to fill on their own teams. Part of our coaching process is… Continue Reading

Sheryl Sandberg and the Value of Sharing Your Story

Today’s post was written by Amy Fenollosa, Director of Learning at The Latimer Group. The media maelstrom around Sheryl Sandberg’s latest book, Option B: Facing Adversity, Building Resilience, and Finding Joy stirred up almost as much public attention as it did emotion for me. First a friend sent me the link to a television interview,… Continue Reading

Your Colleagues Will Build a Statue in Your Honor

In nearly every workshop I teach, I ask a question that sounds something like this: “How many of you attend too many meetings that run long?” Nearly every hand goes up, every time. “How many of you get too many emails that are too overwhelming to read?” Nearly every hand goes up, every time. “How… Continue Reading

Video: The 4 Skills of Great Communication

Ask anyone who performs at a high level: athletes, dancers, singers, etc. They all prepare and practice their skills the same way. They break their skill down into smaller “sub-skills,” then practice each one individually, then put them all back together, and their overall skill level has improved. The same is true with communication. “Great… Continue Reading

Communication Doesn’t Have to Be Difficult

Communication clarity is really hard in the 21st century… a mantra I have recited over and over in this space. It’s hard because of the noise, the competition for mind share, and shrinking attentions spans. But often the best way to combat difficulty and noise is to focus on the most simple, basic elements of… Continue Reading

4 Communication Missteps Men Make in the Workplace

Earlier today, I had a LinkedIn conversation with a good friend named Bryan, who also happens to be a member of Latimer’s Board of Advisors. Bryan had read a recent blog post of ours about the language mistakes some women make in the workplace. And Bryan’s request and challenge to me was now to write… Continue Reading

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