Dean Brenner

Communication clarity is really hard in the 21st century… a mantra I have recited over and over in this space. Why is it hard? Because there is so much “noise,” competition for mind share, distractions, news flashes, posts, texts and alerts, emails… all of it conspiring to pull our attentions spans in many directions all at once. […]

Do you want to be seen as “essential” by your manager, leader or executive? I will assume for a moment that your answer is “yes.” So let’s talk about what that will require. First, let’s start with the “table stakes” part of being essential: you have to do your job well, treat your clients or […]

How often do you sit in meetings and think to yourself “wow… this is a colossal waste of time“? My guess is your answer is some version of “far too often.” The next time you are feeling that way, do some quick back-of-the-envelope calculations. Make an estimate of what you get paid by the hour. […]

Information is the blood supply in the modern business organization. But in a world where there is an overwhelming amount of information available, we have to make sure that we are exchanging good information, and not just any information. So let me amend my opening sentence. Good information is the healthy blood supply in the […]

(We recently had a conversation with a good friend of The Latimer Group, who said something really powerful to us. Our friend shared that her firm no longer calls communication a “soft skill.” Instead, they refer to communication as a “power skill.” We LOVE that, and it caused me to write this post, which has […]

My colleagues and I always talk about the importance of getting to the point quickly. So don’t worry… I am not about to contradict twenty years of Latimer teaching. But my colleagues and I also believe in the importance of audience and situational awareness, and that we should always try to avoid a one-size-fits-all approach. […]

Do you find persuasion easy? For most of us, the answer probably is some version of “sometimes.” It’s a broad question, with lots of variables: what you are “asking” for, the environment and situation, the person being asked, and several other variables can all play a part in how easily the persuasion happens… or if it […]

I was speaking with a good friend recently. He’s a business owner, and the definition of a straight shooter. He doesn’t tolerate people who waste his time or who don’t deliver as promised. He shared a story of a contractor he was working with who never, ever seemed to be able to meet a deadline. And his […]

Great and powerful communication is not a single skill set. No, in fact great and powerful communication is actually four skills. And like any other elite artist or athlete, great performances are built first by breaking the overall skill into subskills. When we break things down into smaller parts, it is easier to build a […]

Let’s talk about building credibility… real credibility. Not the short term version of credibility that comes from a referral or a common friendship or the personal courtesy of someone giving you a chance. No… let’s talk about the long-term credibility that is built by you, your actions and your performance. Real credibility is created in […]