The Next Step Beyond Clarity and Brevity
Posted On June 22, 2016 BY Dean Brenner
We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen […]
How to Make Sure You Get the Most of Employee Training
Posted On May 31, 2016 BY Dean Brenner
We had a great conversation with a long-standing client and friend yesterday, and part of it was a fascinating discussion of “new behaviors.” We were discussing some major training initiatives for his organization, and he asked the million dollar question: “How do we make sure we get a great ROI for our investment in training?” […]
Post from the Past: A Better Way to Open Your Meetings
Posted On April 11, 2016 BY Dean Brenner
(Note: This post was originally published in August of 2013. But it’s more important now than ever.) My family and I spent the weekend with some dear friends, and over the course of a weekend of laughter, swimming, ping pong and wine, the conversation turned (for a few minutes) to business. My good buddy, who […]
Soundwaves: Brevity and the War on Detail
Posted On February 29, 2016 BY Dean Brenner
We talk and write often about our 5 “ingredients” in the recipe for great communication: Clarity, Brevity, Context, Impact, and Value. We also have written a few articles and blog posts about the War on Detail — the notion that details in business and communication DO matter greatly, but we should choose carefully which details we […]
Video: What Your Audience Will Never Say
Posted On February 17, 2016 BY Dean Brenner
We talk all the time in our workshops — and write all the time on our blog — about the things you’ll never hear your audience say when you speak or present. So, because we GUARANTEE your audience will never say these things, you’ll have absolutely NO reason not to be clear and simple in […]
How to Survive in a Noisy World
Posted On December 2, 2015 BY Dean Brenner
Quick thought for the day, and a theme we discuss all the time here at The Latimer Group. Wow, is it ever noisy out there! And the best way to get the attention of your colleagues, the best way to be heard, is not to yell louder. The answer is not to combat noise with […]
The 3 R’s of Active Listening
Posted On November 19, 2015 BY Dean Brenner
Think of all the communications courses you’ve taken, seminars you’ve attended, and articles you’ve seen in which they tell you how to speak, how to present, or how to create a PowerPoint slide. Compare that to how much less often a course is offered on how to listen. Active listening is a key — an […]
Great Communication as Service to Others
Posted On November 9, 2015 BY Dean Brenner
When we communicate well in the workplace — when we get to the point, when we articulate value, when we make the point clearly — what we are really doing is respecting our audience, and their time. When we do not prepare sufficiently, or make the point quickly and clearly, then what we are really […]
The Shortest Route to Shorter Meetings
Posted On September 3, 2015 BY Dean Brenner
Simply get to the point. I write about this topic a lot… and I keep writing about it, because every day we see people speak who take their sweet time getting to the point. We are all busy, we are all suffering from reduced attention spans, and we all hate sitting in meetings, presentations or […]
The Recipe for Great Communication
Posted On May 13, 2015 BY Dean Brenner
If we look at our communication as if it were a meal that our audience will consume, we’ll of course want to prepare a communication “meal” they will enjoy. A meal that will satisfy their hunger for simple, valuable communication. And in order to do that, there are 5 ingredients that must be included in […]