sales

Earlier this week, someone told me that “they are more efficient when they multitask.” Yeah… right. This will be a short post today, because the efficiency of multi-tasking is a complete myth. And there is tons of detail to prove it, including this recent spot on NPR. In last week’s post, I pleaded with you […]

We’ve done a couple posts recently about some things you’ll never hear anyone say in the workplace. You can read those posts here and here. But our point in today’s post is that as you go about your communication in the workplace, be it with colleagues, clients, or teammates, there are a few things that […]

I was speaking with my good friend Tom the other day. Tom is a business owner, and the definition of a straight shooter. He doesn’t tolerate people who waste his time or who don’t deliver as promised. We were speaking about a few things on the phone, and he shared a story of a contractor […]

Over the last month, we have spent nearly every day in workshops with some of our top clients. And in every single one, the concept of terrible PowerPoint slides came up. Everyone wants to know how to make their slides simpler. Everyone wants to have a “Steve Jobs” level of simplicity with their slides. But […]

In nearly every workshop I teach, I ask a question that sounds something like this: “How many of you attend too many meetings that run long?” Nearly every hand goes up, every time. “How many of you get too many emails that are too overwhelming to read?” Nearly every hand goes up, every time. “How […]

Do you want to be an effective communicator? Do you want people to follow your lead, support your idea, or buy your product or service? Of course you do. When I say “be memorable,” I’m not suggesting that you do something outrageous so that they remember that crazy person who did “x.” I mean figure […]

We coach people to be as persuasive and powerful in their communication as possible. But sometimes, your audience is just not open to what you have to say. Our clients often share experiences where the audience is not always open minded. Some of our clients tell us, “They don’t want to hear that from me,” […]

In our last post, we talked about the undeniable benefits of having a broad perspective on communication and having a high sensitivity for audience understanding. Global travel is a great way to broaden your perspective and to realize the vastly different ways people communicate. We believe firmly in audience understanding as a mission critical component […]

In our last post, we talked about the changing face of communication in the 21st century. We no longer live and work in a world where people have to listen to our message. With so many choices available for information and content, it’s very easy for people to “change the channel” away from you and […]