Skip to main content

BLOG

Category: Small Business

An Important Communication Lesson from 2014

Over the holiday, I was reviewing my client notes from throughout 2014. Last year we worked with client companies in a range of industries, including financial services and banking, insurance, mining, oil and gas, aerospace, commercial construction, and several other forms of heavy industry. And we worked with executives and professionals from North and South […]

Read more  

The Global Need for Respect

During the past year of client work, we’ve spent time with professionals from over 25 different countries… busy, ambitious, successful, intelligent professionals. They worked in finance, engineering, marketing, communications, procurement, and all sorts of leadership and management positions. Our client base is certainly a diverse group! And any time we have an intense period of […]

Read more  

Global Communication and the 3 Things Every Audience Needs

In the coming weeks, we’ll be doing some work with clients on three continents, and executives from 15 different countries. In planning business travel of this scale, it always gets me thinking about how we communicate in that global environment, and how we have to adapt what we do to an audience that may not have […]

Read more  

When to Debate, When to Dictate

I’m working with an executive right now who has an interesting and engaging leadership style. He likes to collaborate, he likes dialogue, he wants to hear what people have to say. He allows lots of input, and seems to detest strict hierarchy. I like this style, actually, because it is similar to my own. But […]

Read more  

Communication is the “Clutch” for Your Business Engine

The other day I was on a conference call with two good friends. One, Bill, is the CEO of US-based marine industry company. The other, Ron, is an independent marketing consultant. We were catching up on some business issues, and Bill made a comment that stuck with me. His company has had some communication challenges […]

Read more  

5 Steps to Ending Annoying Conference Calls

We’ve all been to THIS conference call… too many times in fact. While Tripp and Tyler absolutely nail the inherent comedy in the ways we conduct conference calls, let’s take the conversation to the next level. How do we run better conference calls? Here are a few simple ideas: 1. Set context and get the […]

Read more  

Simple Advice: Do What You Say, Say What You’ll Do

I was speaking with my good friend Tom the other day. Tom is a business owner, and the definition of a straight shooter. He doesn’t tolerate people who waste his time or who don’t deliver as promised. We were speaking about a few things on the phone, and he shared a story of a contractor […]

Read more