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Category: Small Business

What Happens When “The Plan” Falls Through?

“Everyone has a plan until they get punched in the mouth.” – Mike Tyson People love to plan. Everyone has a plan. You can’t do anything in today’s world without a plan. But having a plan is only part of the equation… and I would say it is the easy part. The harder part of […]

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Leadership Tips: When to Debate, When to Dictate

I’m working with an executive right now who has an interesting and engaging leadership style. He likes to collaborate, he likes dialogue, he wants to hear what people have to say. He allows lots of input, and seems to detest strict hierarchy. I like this style, actually, because it is similar to my own. But […]

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End Annoying Conference Calls in 5 Easy Steps

We’ve all been to THIS conference call… too many times in fact. While Tripp and Tyler absolutely nail the inherent comedy in the ways we conduct conference calls, let’s take the conversation to the next level. How do we run better conference calls? Here are a few simple ideas: 1. Set context and get the […]

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The Global Need for Respect

During the past year of client work, we’ve spent time with professionals from over 25 different countries… busy, ambitious, successful, intelligent professionals. They worked in finance, engineering, marketing, communications, procurement, and all sorts of leadership and management positions. Our client base is certainly a diverse group! And any time we have an intense period of […]

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The Sad Truth of “Post-Truth”

Last week I had a conversation with a long-time friend and business partner, Mary Ann. And she shared with me that the Oxford Dictionaries has selected “post-truth” as 2016’s international word of the year, after the contentious Brexit referendum and an equally divisive US presidential election caused usage of the adjective to skyrocket, according to […]

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Can (and Should) You Be Friends with Colleagues?

Here’s a challenging one, with no easy answer. Do you make your work life harder if you become friends (non-romantically) with a colleague or colleagues? Does it become harder to do your job when your professional relationships are overlaid with personal friendships? I think the answer is “maybe.” Adding a personal component to a professional […]

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Find the Joy in Your Work

My colleagues and I talk frequently about this blog… how we should use it, what we should write about, how much to share with our readers. And the vast majority of the time, we default to straight business topics, with real anecdotes from real experiences with our clients. This is a business blog, first and […]

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Working from Home: Trust has to be a Two-Way Street

There has been a lot of chatter lately about work flexibility, the ability to work from home, etc. It’s a great conversation, and figuring this out is critical for most organizations. Each company has to sort out what works, and then develop and maintain a policy that will attract top talent. I’ve been an entrepreneur […]

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Are You Changing and Growing with Your Customers?

Did you learn some new things last week? Do you look at the world the same way you did six months ago? Do your business strategy and business goals change over time? In other words, if my knowledge of you and your business is based on where things were for you six months ago, would […]

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How to Make Sure You Get the Most of Employee Training

We had a great conversation with a long-standing client and friend yesterday, and part of it was a fascinating discussion of “new behaviors.” We were discussing some major training initiatives for his organization, and he asked the million dollar question: “How do we make sure we get a great ROI for our investment in training?” […]

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