My colleagues and I think about communication in very broad terms. We define our communication as more than just our words or our slides. Our communication is everything we bring into the interaction… our words, slides, body language, facial expression, attire, silence, questions… all of it contributes to what we communicate to people around us.  […]

Universal Truths

Posted On January 4, 2021 BY Dean Brenner

Hello and welcome to 2021! I hope you had a peaceful and happy holiday, and that everyone in your world is healthy. We had a wonderful “stay-cation” in our home, and spent a lot of time reading, playing games, and watching our favorite shows. Honestly, another week of that would be just fine. But its […]

Who Advises You?

Posted On December 16, 2020 BY Dean Brenner

The further I get into my career, the more I realize how much success is dependent on having strong, objective, trusted voices in your life to point you in the correct direction. On a certain level, I have always known this was a good thing. But the further I go, and the more I evolve, […]

In nearly every workshop I teach, the topic of “the open” comes up for deep discussion. My colleagues and I focus a great deal of time and attention to teaching people how to engage their audience, right from the first moments of the presentation or discussion. And one of the biggest mistakes we see people make is […]

Quick, but powerful idea for you today. Let’s say you have a meeting coming up and you will be making a presentation. Your boss and some other senior managers will be in the room or the virtual meeting… or maybe a key potential client who you have been trying to sell for a year… or maybe you will […]

Do You Know Who I Am?

Posted On October 23, 2020 BY Dean Brenner

I have been going through our blog archive quite a bit lately. We have been writing in this blog for nearly 15 years, so there is a lot of old content to review. Today, I share one with you that I wrote and posted in August 2009. We are resharing it today because unprepared, one-size-fits-all […]

I spent a lot of time this weekend thinking about writer’s block. Well actually, I spent a lot of time this weekend puttering in my garden, and listening to podcasts while I was toiling away. And two of the podcasts were interviews with Aaron Sorkin, the famous writer of television shows such as The West […]

I was recently speaking to a close friend who had just attended a conference for her industry. The conference had been on the schedule since last fall, since right after the prior annual event. So, everyone knew this event was coming. But what transpired during the day-long conference last week was, in the words of […]

How do you prepare for that big sales call, or that important meeting with your boss? If you prepare at all (not trying to insult you, but a shocking number of people still try to “wing it”), and if you are like most people we meet, then your prep goes something like this… organize your […]

Building connection and relationships with our clients is the coin of the realm in business. There are lots of important inputs that lead to business success. But our clients and the relationships we build with them are the most important input of all, by far. It’s not even close. And as we all now know, […]