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Category: Listening

Are You “Other People Focused” in Your Communication?

Have you ever listened to yourself speak to your colleagues or customers? Have you ever just recorded yourself in a standard, nothing-special conversation, and actually listened to what you sound like? Try this. Record yourself in a typical conversation or phone call and listen closely to what you sound like. More specifically, count your pronouns. […]

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Don’t Compromise Your Communication Efforts, Ever

We coach people to be as persuasive and powerful in their communication as possible. But sometimes, your audience is just not open to what you have to say. Our clients often share experiences where the audience is not always open minded. Some of our clients tell us, “They don’t want to hear that from me,” […]

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Communication Lessons from the Road, Part 3

Last post of the week… I’m running to the airport now to begin the long trip home from Singapore. It’s been a great trip, but I’m excited to head home. I love being home, but I also love what international travel does for my approach to my business. I love being forced to stretch boundaries […]

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Communication Lessons from the Road, Part 2

In our last post, we talked about the undeniable benefits of having a broad perspective on communication and having a high sensitivity for audience understanding. Global travel is a great way to broaden your perspective and to realize the vastly different ways people communicate. We believe firmly in audience understanding as a mission critical component […]

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Communication Lessons from the Road, Part 1

Greetings from Singapore, where I’m doing a week of corporate communication training for two of our favorite clients. This follows up a week in Shanghai for the same two clients. International travel is exhausting and exhilarating at the same time. It’s exhausting to travel this far from home, for two straight weeks of day-long workshops. When I get […]

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3 Keys to Holding Your Audience’s Attention

In our last post, we talked about the changing face of communication in the 21st century. We no longer live and work in a world where people have to listen to our message. With so many choices available for information and content, it’s very easy for people to “change the channel” away from you and […]

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