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I spend a lot more time thinking about listening now than I used to. Why? I am not really sure. It could be my advancing age, with a major milestone looming on the horizon. It could be parenthood. It could be experience in my job. It could be the influence of some of the people […]

Winston Churchill once famously said “the most important thing about education is the appetite.” We teach and coach communication skills all day, every day, here at The Latimer Group. And we see all kinds of people walk into our workshops. We see the willing, the unwilling, the motivated, the unmotivated… and everything in between. Some […]

Every once in a while, something unexpected happens that just makes your day so much better. I had one of those “somethings” yesterday. I am on the road again this week, away from my family, which is never fun. I landed and made my way to the hotel, got settled and unpacked, and prepared to […]

Have you ever considered mapping your progress as a communicator? In short, the only way to REALLY be sure you’re improving as an effective communicator is to have some way to measure that improvement. When we work with clients at The Latimer Group, we use a three-stage rubric of Professional-, Leadership-, and Executive-Level communication… So how do we […]

Communicating with empathy might be the most important skill you can master. Why so?  Because it’s quite possible that machines are going to be dramatically better at almost – almost – everything else, and maybe much sooner than we expect. What we know for sure is that artificial intelligence (AI) is already very much woven […]

Today’s post was written by Brett Slater, Chief Social Media Officer at The Latimer Group. In addition to my work with The Latimer Group, I also work in the tap room of a local craft brewery in the tourist town of Boothbay, Maine. On any given summer Saturday, I interact with literally hundreds of people […]

(We recently had a conversation with a good friend of The Latimer Group, who said something really powerful to us. Our friend shared that her firm no longer calls communication a “soft skill.” Instead, they refer to communication as a “power skill.” We LOVE that, and it caused me to write this post, which has […]

How do you get better at hitting a golf ball? By hitting golf balls. How do you get better at riding a bike? By riding a bike. How do you get better at anything? By practicing and repetition… by building up a comfort level… by building up muscle memory. And some good coaching along the way certainly helps […]

At The Latimer Group, we speak with our clients and friends all the time about the “New Communication Age” that we live in. Today, communication is not just about having or controlling information. Years ago, in an era when not everyone had access to all the information they needed, the best communicators were, in fact, […]

There is a theme that comes up in every workshop we teach… we live in a really noisy world. The world is loud, there is endless competition for mindshare and attention, and everyone we speak to is drowning in too much information, too many meetings, too much access, too little time. This problem is chronic […]