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A Remarkable “Pitch Perfect” Moment from LeBron James

Every once in a while a celebrity or an athlete does or says something that really catches you off guard, and makes you stop and think “wait… that was really good. Where did that come from?” Last Friday, July 11, 2014 was one of those times. Regardless of whether you like basketball, or follow sports […]

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It’s Never as Clear as You Think It Is

There is a disconnect that I witness every day. The disconnect is between our own perception of what is “clear” and what others think about that clarity. When we have an idea or a strategy or something in our head, and we have thought it through and worked it out, in our own minds it […]

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How to Ask the Hard Questions and Be “Realistically Positive”

So much of the psychology of our business culture is about teams, working together, looking for the “win-win” scenario… and that’s all good. Those are good things to work towards. But can we try hard to create a collaborative environment, and still handle the hard and uncomfortable questions and issues? I hope so, because it’s […]

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A Tip for More Powerful Storytelling

This is a simple idea, but a very powerful one. We’ve all heard it before, yet so many of us continue to ignore it’s value. Whenever possible, tell your story with pictures and not words. Pictures create images in the mind, and for most of us the mind retains the things it sees much longer […]

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Communication is the “Clutch” for Your Business Engine

The other day I was on a conference call with two good friends. One, Bill, is the CEO of US-based marine industry company. The other, Ron, is an independent marketing consultant. We were catching up on some business issues, and Bill made a comment that stuck with me. His company has had some communication challenges […]

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Step One in Aligning a Successful Team

Regardless of our industry, our organization and our role within our organization, the ability to align and motivate the people who work for us or with us is a mission critical skill. Simple fact. And this is not an easy thing to do. Almost everyone shows up with their own ideas, their own agenda, and their […]

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5 Steps to Ending Annoying Conference Calls

We’ve all been to THIS conference call… too many times in fact. While Tripp and Tyler absolutely nail the inherent comedy in the ways we conduct conference calls, let’s take the conversation to the next level. How do we run better conference calls? Here are a few simple ideas: 1. Set context and get the […]

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How Easily Do You Trust?

Some of us trust our colleagues quickly,  and only when a colleague does something to betray that trust do we reduce it or take it away. Others among us do not trust quickly, and rather make all colleagues earn the trust before we give it. Which of the above describes you? It’s important because it […]

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The Recipe for Great Communication

If we look at our communication as if it were a meal that our audience will consume, we’ll of course want to prepare a communication “meal” they will enjoy. And in order to do that, there are 5 ingredients that must be included in our recipe: Clarity, Brevity, Context, Impact, and Value. But how much […]

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The Art of Negotiation (as taught by a four-year old…)

I spent the entire day yesterday with my four-year old son. We had quite a nice little Saturday. We woke up early, had breakfast together, and then went out for some man-style shopping. Home Depot was the highlight, for some tools. We then came home and spent several hours in the yard together. We cut […]

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