Category Archives: Listening

To Change the Minds of Others, Change This About Yourself

Some of our most popular blog posts lately have been about how we communicate with each other, and the divide that’s so often formed when we’re faced with an opinion or viewpoint different from our own. And while there are plenty of examples we’ve written about from our President on this subject, it’s certainly not limited to him, and not just to politics.

The more we vilify those who disagree with us, the more we lash out in anger, and the less we listen, the less likely we are to move forward to a solution. To truly persuade, to truly change minds, we must, MUST come from a place of respect, empathy, kindness, and warmheartedness. This is true whether we’re discussing politics, the work we do, or what to have for dinner tonight.

We found a great video of an interview Arthur Brooks gave recently at the Harvard Kennedy School about what we should do when we’re faced with contempt in this way, and he echoed our thoughts on the matter.

This is an important conversation — one we intend to continue with our clients, colleagues and friends. We hope you’ll continue the dialogue with us.

Have a great day

At The Latimer Group, our individual Coaching services are highly customized and designed to help you achieve your specific goals. Typical engagements focus on developing skill sets in Leadership Communications, Public Speaking, and Executive-Level Business Presentations. To learn more, e-mail us at info@TheLatimerGroup.com
FacebooktwitterlinkedinmailFacebooktwitterlinkedinmail

To Be More Persuasive, Look Beyond the Façade

Today’s post was written by Amy Fenollosa, Director of Learning at The Latimer Group. The city of Lyon, France may be best known as the gastronomic epicenter of world; with phenomenal chefs and outstanding restaurants, people travel the globe to sample the rich Lyonnaise food. While I was there last week to teach Executive Communication Skills… Continue Reading

4 Communication Missteps Men Make in the Workplace

Earlier today, I had a LinkedIn conversation with a good friend named Bryan, who also happens to be a member of Latimer’s Board of Advisors. Bryan had read a recent blog post of ours about the language mistakes some women make in the workplace. And Bryan’s request and challenge to me was now to write… Continue Reading

3 Simple Changes to Give Your Meetings Fresh Perspective

Today’s post was written by Amy Fenollosa, Director of Learning at The Latimer Group. This week our team sat around a conference table with a consultant and after half an hour, he looked at us and said, “Maybe we should pause this discussion.” It was an unusual situation; typically we’re brought in as consultants and… Continue Reading

How Distracting is Your Speaking Style?

Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says “like,” or “you know?” Hard to listen to that after a while. How about the person who qualifies everything they say with a… Continue Reading

How to Thrive in the New Communication Age

At The Latimer Group, we speak with our clients and colleagues about the “New Communication Age” we live in. Nowadays, communication is not just about having or controlling information. Years ago, in an era when not everyone had access to information, then the best communicators were, in fact, the ones who could access and disseminate… Continue Reading

How to Discuss Politics – or Anything – Respectfully (Yes, It CAN Be Done!)

Earlier this week, my wife and I, along with some good friends, attended our first political “town hall” event, hosted by Chris Murphy, the junior senator from Connecticut and a Democrat. We obviously are living in a highly-charged and emotional political climate in the United States, and these kind of town hall events are becoming… Continue Reading

Robb Willer, Political Polarization, and the Essence of Persuasion

We have written recently about the political divide in our country and how ineffective so many of us are in our communication on political topics. No one listens, everyone judges, and everyone believes that they are morally right in their beliefs. We are all living in our own echo chambers, where we distance ourselves from… Continue Reading

Good “Pre-Persuasion” Makes Everything Else Easier

Do you find it easy to persuade people? That’s a broad question, with an answer that is likely to be some version of, “Sometimes.” Whether someone is easily persuaded depends on a lot. The size of the ask, the environment and situation you’re in, the kind of person you’re trying to persuade, and other variables… Continue Reading

Are You “Other People Focused” in Your Communication?

Have you ever listened to yourself speak to your colleagues or customers? Have you ever just recorded yourself in a standard, nothing-special conversation, and actually listened to what you sound like? Try this. Record yourself in a typical conversation or phone call and listen closely to what you sound like. More specifically, count your pronouns.… Continue Reading

All content © 2016-2017

The Latimer Group, LLC
350 Center Place
Suite 203
Wallingford, CT 06492
Phone: 203.265.4344
Email: info@thelatimergroup.com