Category Archives: Email Communcation

Ten Years of iPhone, and One Call We’d Like to Make

Ten Years of iPhone, and One Call We’d Like to Make

This post was written by Amy Fenollosa, Director of Learning at The Latimer Group.

With the much anticipated introduction of the newest iPhone last week, there’s been a lot of reflection on how our lives have changed in the 10 years since Apple introduced the first iPhone. I still recall the moment I realized how much my life would change; I was sitting in a carpool line waiting for my child to emerge from school, and realized I could check my email on the fly. Transformational.

What I didn’t realize, and few could predict, were the subtle ways that our phones would forever change our communication. Yes, they allow us to be reachable whenever, wherever. “How did we function before smartphones?” we often ask ourselves. The New York Times created a snappy reminder of all that our phones have made redundant; from alarm clocks and compasses, to maps and taxis; it demonstrates the efficiencies our phones can provide and shows what has been lost.

But what about the constant distraction? Our ability to focus? To be present in a conversation? No one predicted the compulsive need we would develop to check in. Or the dopamine rush people would get when they receive a text; the instant gratification of knowing your friends “like” your picture. How can we recognize the ten year anniversary of the iPhone and enjoy all of the amazing technological advances and lifestyle improvements it offers, without losing our human connection?

What if we celebrate the tenth anniversary with a renewed commitment to connect with people? Let’s harken back to a decade ago when our phones were simply used for calling and try valiantly to be present in the moment and listen actively.

We all feel the lure of the phone and the urge to multi-task. Let’s embrace our smartphones and all that is good about them, and let’s also cherish our human connections. And commit to being present in the moment. It will make us all better communicators.

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Overflowing Inbox? Strategies to Manage Email

Overflowing Inbox? Strategies to Manage Email

This post was written by Amy Fenollosa, Director of Learning at The Latimer Group. It’s officially the end of summer; post-Labor Day, post-vacation re-entry for many of us. Have you taken time off this summer and returned to an overwhelming backlog of email? Did you find yourself checking your email remotely? Or were you able to… Continue Reading

My Stint in Mobile Device Rehab, Part 2

Earlier this summer, I wrote a short post about giving up my mobile devices for part of my vacation. So many of us struggle with the balance between being connected with the world vs being connected with the people right in front of us. And our mobile devices have become toxic roadblocks to attention span,… Continue Reading

How to Recognize and Avoid Passive-Aggressive Email

A colleague pointed us to a recent episode from the BBC Business Matters podcast. The subject: Has email made us more passive-aggressive at work? Here’s the excerpt: Passive aggression, defined, is behavior characterized by indirect resistance to the demands of others, and an avoidance of direct confrontation. Both of which are much more easily done via… Continue Reading

Brevity, According to Winston Churchill

My colleagues and I speak and write all the time about the importance of getting to the point. We talk about the importance of respecting your audience’s time, managing their attention span, and how our fast-paced 21st century world makes this skill a critical one. It turns out that a pretty famous guy, Winston Churchill,… Continue Reading

To Communicate Well, You Must First Communicate

Last week I spent some time speaking with someone I occasionally coach. Last week’s problem was that he and a close colleague were in a tough spot, not communicating well. Apparently, the colleague was doing some things that were intensely frustrating for my client. The details are not important to the story, but there was… Continue Reading

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