Author Archives: Dean Brenner

Soundwaves: The 4 Skills of Great Communication, Part 1: Assess

Soundwaves: The 4 Skills of Great Communication, Part 1: Assess

At The Latimer Group, our teaching model is based on the 4 Skills of Great Communication: Assess, Message, Document, and Deliver. In this new four-part series of our Soundwaves podcast, Dean shares the four skills of our model, through the story of The Latimer Group’s origin and evolution. As we conclude our 15th year of… Continue Reading

These 5 Words Can Make You More Persuasive

These 5 Words Can Make You More Persuasive

At The Latimer Group, we believe that the ability to persuade, influence and build consensus is the most important skill that you can have in the workplace. If you attempt to add one skill to your tool box in the coming year, verbal persuasion should be at the top of your list. This begs the… Continue Reading

Managing the Ego in the Workplace

Managing the Ego in the Workplace

My wife Emily and I have recently been going through some old files in our basement, clearing some stuff out and making some much-needed room in an already-crowded basement. And whenever one starts opening boxes from long ago, two things always seem to happen. You find some stuff, and wonder “why did I ever keep… Continue Reading

Influence vs. Authority

Influence vs. Authority

There are two ways we can get people to do what we want or need them to do: because we have influence over them, or because we have authority over them. We can have influence without authority, and we can have authority without influence. Influence comes from respect, collaboration, and credibility. Authority comes from title… Continue Reading

Gratitude: An Important Form of Communication

Gratitude: An Important Form of Communication

We communicate with each other in so many different ways… a topic we write about all the time. Our words, facial expressions, body language, how we speak, WHEN we speak, the way we listen, the way we behave… all of these things are communicating messages out all the time. And since this is Thanksgiving week… Continue Reading

Becoming a Next-Level Communicator

Becoming a Next-Level Communicator

Originally published with the Forbes Coaches Council October 20, 2017. To be a powerful communicator, you have to be brutally honest. You need to look critically at how great a change you are suggesting and how much you are asking of your audience. But perhaps the most important place you must look is within yourself. How… Continue Reading

Getting Your Delivery from “Negative” to “Positive”

Getting Your Delivery from “Negative” to “Positive”

We talk all the time about message development — clarity of and organization of message make it easier for people to listen to you. And if you do all the right things on your message plan, and then translate it into a good slide deck, the final piece of the puzzle is your delivery. Once… Continue Reading

Simple Rules for Building Credibility

Simple Rules for Building Credibility

My wife and I recently had some bookshelves built in our home, which gave us some much-needed space to display many of the books we owned. So when the job was completed, we had a wonderful night of populating our new shelves. We had a little wine, and we spent hours opening up boxes of… Continue Reading

The Secret to Persuasive Communication

The Secret to Persuasive Communication

Originally published with the Forbes Coaches Council October 2, 2017. There are lots of tips and techniques for crafting a persuasive bit of communication. But there’s one fundamental secret that underlies all of them. What is this secret weapon or becoming a powerful communicator? Honesty. Why? Because to successfully persuade someone, you need to be… Continue Reading

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